Stephanie Sweeney
Customer Service, BatchBlue Software, LLC
Stephanie works in Customer Service. She is dedicated to ensuring a timely and accurate response to customers’ questions, concerns and feedback. She is also involved in Quality Assurance (QA). She assists the Operations Manager in testing functionality and maintaining up-to-date internal documents.
Stephanie took a circuitous route to where she is today. She graduated from the University of Rhode Island in 1995 with a degree in Environmental Science. After working behind the scenes in a lab coat for several years, she took an administrative position at New England Testing Laboratory. Here, she experienced working on the front lines of customer service (literally, at the front desk aka “the hot seat”). She provided support to clients and engineers, as well as concerned home owners. She became passionate about providing friendly, helpful service. As a newcomer to the tech world, Stephanie is very excited to be part of the BatchBlue team.
Among her many obsessions, travel is the biggest. She and her husband Mark just recently finished driving historic Route 66 from Chicago to LA. This has been their favorite vacation to date. Other obsessions include vegetarian cooking, the Red Sox and Kevin Millar.
See Stephanie’s posts on the BatchBlog.
A Little More About Stephanie
- Favorite tech gadget:
- (So low tech, but) my cell phone—so i can snap pics while traveling to send to family at home.
- What are some of your favorite small businesses?:
- The MidPoint Cafe (Adrian, Texas) marks the halfway point on Rt. 66. I made friends with the owner/operator Fran. We have a photo together! Of course, the organ company.
- What tab or feature would you be on BatchBook and why?:
- The To-Do List because I always have a ton of house projects to do (only they never get crossed off).
- The website you’re most likely to be on when you’re not on BatchBook:
- Facebook.
- Most surprising fact about yourself:
- I studied dance growing up—jazz and hawaiian. I can still swing a mean poi ball—it’s a great party trick!
- If not a computer geek, I would have been a:
- I’m not officially a computer geek—I want to be a computer geek!
Also see:
- Keri Calhoun, Operations Manager
- Adam Darowski, User Experience Designer
- Will Larson, Software Development Engineer
- Pamela O’Hara, President
- Sean Ransom, VP of Technology
- Michelle Riggen-Ransom, Communications Director