BatchBook: Small Business CRM

The Business of Social

It seems everyone’s working harder to find and retain customers, whether their job title is marketer or business owner (or a bit of both!) And customers are talking about and engaging with businesses in some new places: online at blogs; in comments and message boards; on Twitter.

Stay connected

BatchBook makes it easy to keep track of these conversations.

• Our customizable dashboard allows you to search across the Internet to see where your company or product is being mentioned.
• Using the Social Media SuperTag, you can see what these networks are buzzing about in social spaces like blogs and Twitter right on their contact pages.
• Using BatchBox email forwarding, you can send communications directly into BatchBook. Using the RSS feed, you can keep up to date on all your company's communications.

Relationships matter

The business of Customer Relationship Management is becoming more social. BatchBook helps you find and join the conversations so you know what’s important to your customers.

The Social Media SuperTag

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